Skip to main content

Is Microsoft Missing A Trick By Not Allowing Surface Book Upgrades?

Microsoft introduced a new high end Surface Book alongside the Surface Studio last month, bringing with it a new upgraded base. This is the Surface Book component that sets it apart from other two in one machines, with a dedicated GPU and memory, as well as the larger part of the Surface Book battery pack.

The new Surface Book came with a "Performance Base", packing a new Graphics card and more battery into the same sized shell. The Performance Base has been shown to be compatible with older Surface Books and as a result some Surface Book owners are clamouring to buy one to upgrade their existing machines.

Seems like a logical thing to do - a performance hike halfway through a machines lifecycle is exactly what used to happen to machines in days gone buy - a hard disk upgrade, more memory, new graphics cards (on desktops anyway). It would be a good way of keeping existing Surface Book owners happy.

It would also be a useful revenue stream for Microsoft.

However, as yet, Microsoft has denied that it would make the Performance Base available as a separate product. Surely a missed trick? Not only with this be a source of continued income from existing Microsoft customers, it would also be a selling point for the Surface Book in the first place. It might be a pricey, high end machine, but when it gets to two years old it can be upgraded to perform like a new machine.

In a world where customers are stretching buying cycles, its a uniquely marketable position. And Microsoft should be grabbing it. With both hands.


Popular posts from this blog

F1: Robert Kubica Impresses In Renault Test Run

The car may be old but its the performance of the driver that's the story here. Robert Kubica returned to F1, after a fashion, earlier this week with an extensive test run in a 2012 Lotus Renault F1 car at Valencia.
The age of the car and the circuit were likely determined by F1's current rules which ban testing, but the reason for Kubica being in the car is far more interesting. Considered by many to be a potential World Champion and certainly one of the fastest drivers of his generation, Kubica's F1 career seemed to be over after a 2011 crash whilst driving in the Rally of Andora. His Skoda Fabia was penetrated by a guardrail in the high speed accident partially severing his right arm.
Up until last year Kubica has been competing in rallying, with the expectation that the limited movement in his repaired arm would prohibit a return to single seater racing.
So this week's test is both interesting and confusing. Interesting because Kubica completed 115 laps of the ret…

F1: Robert Kubica's Williams Test Asks More Questions Than It Answers

Comparing driver's times at a tyre evaluation test like last week's Abu Dhabi event is difficult at the best of times, but when trying to assess the performance of a driver who has been out of the sport for six years, that difficulty level is raised even higher.
On the face of it Robert Kubica's test for Williams was a success. Fastest of the three Williams drivers present the headlines look promising. However, taking into consideration the different tyres used to set those times muddies the water considerably.
Kubica ran a three lap qualifying simulation on the new 'hyper-soft' tyre - which should have given him a two-second advantage. Correcting for tyres it would appear that Kubica was significantly slower than Sergei Sorotkin - who was on the harder 'soft' tyre - and marginally quicker than Lance Stroll, the team's only contracted driver.

Stroll's family fortune currently funds Williams, so there' no chance that he will be anywhere but in a…

Panos Panay's Defence Of Microsoft Surface Hardware Sounds Eerily Familiar

This weekend I went out with my ten year old daughter to select a laptop for her school year beginning in January. The schools requirements are quite specific, requiring a Windows 10 device, with a preference for a touchscreen and a stylus. She chose a Surface Pro, after trying a large number of different options. Having seen the way I use my own Surface Pro - and tried it herself there was only ever going to be two options - and the other was a Surface Laptop.
I tell you this so that you understand I am a buyer of Microsoft's products through choice, not compulsion. I'm on my third Surface device now. 
So when Panos Panay dismissed reports of the death of the Surface hardware line, I was very interested to see exactly how strong these denials were. Especially how they reflect what has gone before. To whit: Windows 10 Mobile.
Panay claimed that Microsoft is in hardware for the long haul. Almost exactly mirroring the words of Terry Myerson, when he claimed Windows Mobile was g…