Skip to main content

Grubhub: Whoops Apocalypse - Food Delivery Service Gets Political

Making sure what you publish is interpreted the way you intended it to be is important whatever the communication you're sending out. When you're the CEO of an internet company, like Grubhub for example, you need to be doubly sure.

Matt Maloney, the aforementioned CEO of the Grubhub may want to rethink his quick fingers on the send trigger, after sending a post-election message to employees that appeared to tell employees who voted for Donald Trump to resign immediately.

The intention was to warn employees that hate speech - of the sort Maloney characterised Trump's pre-election messages - would not be tolerated in the company and anybody who disagreed with that  should resign.

Needless to say the backlash has been immediate and directed at the company through review of the app in the Store.

Even clarification emails, intended to demonstrate the company's inclusivism stretched to Trump voters too, failed to quiet the storm.

Whether there'll actually be  a detrimental effect to Grubhub remains to be seen. After all voters in the US are split pretty much 50:50 between pro- and anti-Trump. Upset for one side equals positivity for the other. It will all balance out in the end.

A bigger risk to the business would be if restaurants were to start withdrawing from the services that Grubhub runs under a variety of brands. Although again, that seem to be a decision based on the benefit of being listed on the food to go services website and app against the cost to the restaurant of the service, rather than any political agenda, perceived or otherwise.

Comments

Popular posts from this blog

F1: Robert Kubica Impresses In Renault Test Run

The car may be old but its the performance of the driver that's the story here. Robert Kubica returned to F1, after a fashion, earlier this week with an extensive test run in a 2012 Lotus Renault F1 car at Valencia.
The age of the car and the circuit were likely determined by F1's current rules which ban testing, but the reason for Kubica being in the car is far more interesting. Considered by many to be a potential World Champion and certainly one of the fastest drivers of his generation, Kubica's F1 career seemed to be over after a 2011 crash whilst driving in the Rally of Andora. His Skoda Fabia was penetrated by a guardrail in the high speed accident partially severing his right arm.
Up until last year Kubica has been competing in rallying, with the expectation that the limited movement in his repaired arm would prohibit a return to single seater racing.
So this week's test is both interesting and confusing. Interesting because Kubica completed 115 laps of the ret…

F1: Robert Kubica's Williams Test Asks More Questions Than It Answers

Comparing driver's times at a tyre evaluation test like last week's Abu Dhabi event is difficult at the best of times, but when trying to assess the performance of a driver who has been out of the sport for six years, that difficulty level is raised even higher.
On the face of it Robert Kubica's test for Williams was a success. Fastest of the three Williams drivers present the headlines look promising. However, taking into consideration the different tyres used to set those times muddies the water considerably.
Kubica ran a three lap qualifying simulation on the new 'hyper-soft' tyre - which should have given him a two-second advantage. Correcting for tyres it would appear that Kubica was significantly slower than Sergei Sorotkin - who was on the harder 'soft' tyre - and marginally quicker than Lance Stroll, the team's only contracted driver.

Stroll's family fortune currently funds Williams, so there' no chance that he will be anywhere but in a…

Panos Panay's Defence Of Microsoft Surface Hardware Sounds Eerily Familiar

This weekend I went out with my ten year old daughter to select a laptop for her school year beginning in January. The schools requirements are quite specific, requiring a Windows 10 device, with a preference for a touchscreen and a stylus. She chose a Surface Pro, after trying a large number of different options. Having seen the way I use my own Surface Pro - and tried it herself there was only ever going to be two options - and the other was a Surface Laptop.
I tell you this so that you understand I am a buyer of Microsoft's products through choice, not compulsion. I'm on my third Surface device now. 
So when Panos Panay dismissed reports of the death of the Surface hardware line, I was very interested to see exactly how strong these denials were. Especially how they reflect what has gone before. To whit: Windows 10 Mobile.
Panay claimed that Microsoft is in hardware for the long haul. Almost exactly mirroring the words of Terry Myerson, when he claimed Windows Mobile was g…