The history of the motor industry has been one of providing the minimum (sometimes not even that) level of care for its customers. Unsafe cars sold to customers and followed by hiding or glossing over deadly deficiencies driven by cost benefit analysis favourably comparing compensation costs to recall costs.
Tesla isn't a traditional car company.
The company has announced that it will be recalling Model S EVs (90,000 of them) after a failure in a seatbelt mounting on one car, which they haven't been able to replicate. This isn't a design problem, however it appears that the pre-tensioner and seatbelt mounting were assembled incorrectly on one car.
That the company would recall all of its production models as a result speaks volumes for the way the company goes about its business.
And casts a shadow over much of the rest of the motor industry.