Skip to main content

iOS Slide To Upgrade Bug: How Does This Happen?

 
In the first month after launch 90,000 different and unique device types were upgraded to Windows 10. At that sort of volume it's not surprising that there are a few problems along the way.
 
Apple released the iOS 9 update last week. It has to test on three device types (iPhone, iPad and iPod Touch) with perhaps half a dozen iterations of each. So how does it manage to let a bug which renders devices unusable slip through to release?
 
The Slide to Upgrade bug - as it has been christened - appears after iOS 9 has been installed and prevents the device from being used in any way, shape or form. The device proffers a screen asking the user to slide to upgrade after each reboot.
 
The fix is to connect your device to a PC or Mac running iTunes, create a back up of the device (if you don't have a recent backup) and then restore said backup to the phone. Not complex or particularly time consuming but potentially frustrating for end users nevertheless.
 
Is this symptomatic of a loss of quality control at Apple. It's hardly the first problem with the iOS 9 upgrade, not to mention the pulling of watchOS 2's release due to critical bugs. Apple needs to beef up its QA process (and resources) to ensure that its message of quality is reflected not just in the design of its hardware but also in its software releases.

Comments

Popular posts from this blog

F1: Robert Kubica Impresses In Renault Test Run

The car may be old but its the performance of the driver that's the story here. Robert Kubica returned to F1, after a fashion, earlier this week with an extensive test run in a 2012 Lotus Renault F1 car at Valencia.
The age of the car and the circuit were likely determined by F1's current rules which ban testing, but the reason for Kubica being in the car is far more interesting. Considered by many to be a potential World Champion and certainly one of the fastest drivers of his generation, Kubica's F1 career seemed to be over after a 2011 crash whilst driving in the Rally of Andora. His Skoda Fabia was penetrated by a guardrail in the high speed accident partially severing his right arm.
Up until last year Kubica has been competing in rallying, with the expectation that the limited movement in his repaired arm would prohibit a return to single seater racing.
So this week's test is both interesting and confusing. Interesting because Kubica completed 115 laps of the ret…

Panos Panay's Defence Of Microsoft Surface Hardware Sounds Eerily Familiar

This weekend I went out with my ten year old daughter to select a laptop for her school year beginning in January. The schools requirements are quite specific, requiring a Windows 10 device, with a preference for a touchscreen and a stylus. She chose a Surface Pro, after trying a large number of different options. Having seen the way I use my own Surface Pro - and tried it herself there was only ever going to be two options - and the other was a Surface Laptop.
I tell you this so that you understand I am a buyer of Microsoft's products through choice, not compulsion. I'm on my third Surface device now. 
So when Panos Panay dismissed reports of the death of the Surface hardware line, I was very interested to see exactly how strong these denials were. Especially how they reflect what has gone before. To whit: Windows 10 Mobile.
Panay claimed that Microsoft is in hardware for the long haul. Almost exactly mirroring the words of Terry Myerson, when he claimed Windows Mobile was g…

WhartonBrooks Indiegogo Windows 10 Mobile Even More Doomed To Failure Than Usual

WhartonBrooks is currently crowd-funding its latest Windows Mobile smartphone on Indiegogo. If crowdfunding isn't already a bad enough idea, a company trying to crowdfund a Windows Mobile device should be warning enough for you.
Not that anyone seems to be taking the project too seriously. With a few weeks left to run the campaign has managed to ensnare just 2% of its $1.1m target.
If you want a better indication of how few Window Mobile loyalists remain I doubt there is one. Of 3,900 Windows Phone enthusiasts Wharton Brooks was seeking for its new phone, it has managed to entice just 50.
Windows for Phones is dead, even if the corpse hasn't stopped twitching yet.